FAQ
All questions about eBBQ and the SEVO!
Location and Cleaning
Where is the best location for my SEVO during barbecue? Is it getting hot under the SEVO?
Place the SEVO on a flat, heat-resistant surface, that is insensitive to splashes. Those splashes are unavoidable with greasy food.
Don’t place the grill close to a wall or corner and remove easy flammable things close to it.
Can I use my SEVO indoors?
The SEVO can be used indoors and outdoors.
Place the SEVO on a flat, heat-resistant surface, that is insensitive to splashes. Those splashes are unavoidable with greasy food.
Don’t place the grill close to a wall or corner and remove easy flammable things close to it.
Can I use the SEVO over with an extension cable?
If a cable drum or an extension cable is used, this will result in a loss of power. The cable has to be completely unwound, otherwise it may heat up unacceptably. In addition, the cable must be suitable for the power indication on the type plate and for outdoor use.
Can I use my SEVO outdoors if it snows?
The location of the SEVO should be weatherproof. The grill is splash water protected, this means that a few snowflakes shouldn’t affect the outcome. Attention: Extreme cold temperatures can cause a loss of power.
Can I store the control box outside?
If the grill is not in use, the heating element with the control box have to be removed and stored in a dry interior.
Should I cover my SEVO?
The SEVO can be stored outside on a weather protected location. To protect the grill from further weather affects the appliance should be covered. The SEVERIN covers ZB 8128 and 8129 are suitable for this purpose. The heating element must be removed from the grill and stored in a dry interio
How do I clean the cooking grate, water tray and reflectors?
Always unplug the grill from the power supply and let the grill cool down before cleaning. Remove the cooking grade, reflectors and water tray and clean them in the dishwasher or in rinse water, soak if necessary. Do not use metal sponges or abrasive cleaning agents for cleaning.
Tip: Baking soda can also be used to clean the cooking grate, reflector inserts and water tray. To do this, make a paste of water and baking soda, rub it into the dirty areas and leave it to work for some time. Work in with a soft brush/sponge and rinse thoroughly.
How do I clean stainless steel cooking grates?
Always unplug the grill from the power supply and let the grill cool down before cleaning. Remove the cooking grade and clean it in the dishwasher or in rinse water, soak if necessary. Do not use metal sponges or abrasive cleaning agents for cleaning.
Tip: Baking soda can also be used to clean the cooking grate, reflector inserts and water tray. To do this, make a paste of water and baking soda, rub it into the dirty areas and leave it to work for some time. Work in with a soft brush/sponge and rinse thoroughly.
How do I clean the SEVO control box?
Always unplug the grill from the power supply and a let the grill cool down. Remove the control box from the grill. For reasons of electrical safety, it must not be treated with liquids or even immersed in them. Clean the radiator with the connection box using only a slightly damp cloth.
How do I clean the core thermometers?
Clean the thermometers after every use with a damp cloth.
Barbecue preparation
How much water do I have to fill in the water tray of the SEVO?
Pour water into the reflector tray up to the “Max”-mark (maximum 2 litre). Do not pour the water directly onto the heating element or the sensor on the heating element.
How do I set up my SEVO?
Set up the SEVO in a suitable location.
Pour water into the reflector tray up to the “Max”-mark (maximum 2 litre). Do not pour the water directly onto the heating element or the sensor on the heating element.
Insert the power plug into an earthed socket.
The illuminated ring lights up blue. The appliance is ready for use.
Do I have to preheat the SEVO?
For an optimal barbecue experience, the SEVO should be fully heated up to the target temperature. The heating time for the maximum temperature of 500 °C is approx. 10 minutes.
When do I have to fill water into my SEVO?
Always fill the reflector tray with water before putting it into use! Only after that plug in the power plug. Do not pour water directly onto the heating element. Watch the water level during grilling and top up with water if necessary.
General info
What is the highest reachable temperature with the SEVO?
The SEVO can reach a maximum of 500 °C in the BoostZone with an open lid. This is the right side of the grill.
On the whole grill surface the temperature can reach a maximum of 350 °C with an open and closed lid.
What do the different colours of the illuminated light ring mean?
The illuminated ring indicates the operating status of the appliance.
Orange: Grilling 80-350 °C
Red: BoostZone 330-500 °C
Purple: Indirect 80-200 °C
Blue: Stand-by mode
No light: Sleep mode.
Flashing: The unit is heating up or cooling down.
Permanently lit: The selected temperature has been reached
What does it mean if the illuminated light ring on my SEVO pulsates/flashes?
Flashing: The unit is heating up or cooling down.
Permanently lit: The selected temperature has been reached.
What are the temperature zones of the SEVO?
Normal grilling: 80-350 °C
BoostZone: 330-500 °C (only with an open lid)
Indirect grilling: 80-200 °C
Do I have to refill the water during grilling?
Yes, before the water has evaporated from the tray, water must be refilled. If the water tray is filled up to the maximum and the maximum grill temperature of 500 °C is used, a water refill is neccessary after approx. 5 hours.
With the lid closed (320 °C) after approx. 20 hours. The water level must be checked regularly.
To refill, switch off the appliance and unplug it from the mains. Do not pour water directly onto the heating element!
Why do I have to add water to the water tray for grilling?
Greasy grilling foods may ignite, so fill the reflector tray with water before each use! This cools the reflector tray, reduces smoke development and makes cleaning easier. Only then plug in the power plug. Do not pour water directly onto the heating element.
Can I use my SEVO without water in the water tray?
No, the SEVO must not be operated without water. Greasy food may ignite, so fill the reflector tray with water before each use. Only then plug in the power plug. This cools the reflector tray, reduces smoke development and makes cleaning easier.
Can I use the water in the water tray several times for grilling?
Remove the water after each use.
Can I connect any conventional core thermometer to the SEVO?
The grill may only be used with the supplied core thermometer or SEVERIN item no. ZB 8126.
What does my SEVO have different grill modes for?
Grill mode “Indirect” 80-200 °C
For cooking e.g. spareribs, pulled pork, roasts or re-cooking large steaks. Particularly suitable for long jobs. Only the outer area of the grill surface is heated. This creates an indirect zone.
Grilling 80-350 °C
For grilling sausages, poultry, fish, etc. For reheating steaks. The entire grilling surface is heated.
Grilling ‘BoostZone’ 330-500 °C
For grilling steaks. The BoostZone is on the right; the left side is heated to 330 °C.
Is indirect grilling possible on my SEVO?
Your SEVO Smart Control has a grill mode for indirect grilling. To do this, set the grill mode to “indirect” right on the appliance or in the mySeverin App. The light ring on the appliance will then light up purple.
Can I touch the grill from the outside during the grilling process?
The SEVO has a Safe Touch surface. This means that the housing of the grill can be touched from the outside even during the grilling process. Caution: Even though there is no risk of burns, the appliance can still get
Can I smoke on my SEVO?
Yes, with the smoking box ZB 8183 can you smoke your food on your SEVO.
Does my SEVO have a ‘Sizzle-Zone’ ?
The sizzle zone is located on the right-hand side of the grill surface. This can also be recognised by the double heating coil. To use the Sizzle Zone, open the lid of the grill, select the “Boost” grill mode directly on the appliance or in the mySeverin App and set the grill to 500°c. As soon as the light ring lights up red continuously, the temperature is reached.
What is indirect grilling?
During indirect grilling, the food is not placed directly over the heat source, but next to it. For this grilling technique a grill with a lid is needed. In this closed system, the air circulates in the cooking chamber and an oven effect is created. Due to this gentle cooking with relatively low temperatures, the cooking time increases. Classic dishes of indirect grilling are the so-called long jobs: roasts, pulled pork, spare ribs and beef brisket. Detailed instructions for these dishes can be found in the mySeverin App under “Recipes”.
How do I use the core thermometer?
Plug in the core thermometer in the control box on the barbecue. Insert the core thermometer at the thickest point, if possible, in the middle of the food. If the food contains a bone, the temperature sensor on the spike should not touch it, otherwise the temperature may be distorted. You can then set the target temperature of the core thermometer directly on the grill or in the mySeverin App and monitor the current core temperature.
How do I use my SEVO plancha plate?
- Take off the left side of the cooking grate and put the Plancha Plate in this place, so that the pins fit into the holes of the water tray.
- If desired, brush the Plancha plate thinly with heat-resistant cooking oil before grilling.
- Heat up the gill to the desired temperature. To heat up the Plancha plate, it takes approximately 10 minutes.
- If heated up, put the food on the plate.
- Always allow the grill to cool down completely before removing the plancha plate.
- Clean the cooled plancha plate after each use.
- Do not use metal sponges or abrasive cleaning agents for cleaning.
- Let it dry after cleaning and store in a dry interior.
- Do not clean the Plancha plate in the dishwasher.
Complete instructions for use can be found in the instructions for use of the SEVO Plancha Plate Article no.: ZB 8181
How do I use my SEVO cast iron grate?
- Remove the right-hand side of the cooking grate and place the cast-iron grate so that the pins on the plate fit into the holes on the reflector dish.
- If desired, coat the cast iron grate thinly with heat-resistant cooking oil before grilling.
- Heat the grill to the desired temperature. The heating time for the plancha plate is approx. 10 minutes.
- After heating up, place the food on the grill.
- Always allow the grill to cool down completely before removing the cast iron grate.
- Clean the cooled cast iron grate after each use.
- Do not use metal sponges or abrasive cleaning agents for cleaning.
- Remove the cast iron grate and clean it in rinsing water, soak it if necessary.
- Then dry thoroughly and store in a dry room.
- Do not clean the cast iron grate in the dishwasher.
Complete instructions for use can be found in the SEVO Cast Iron Grate Instructions for Use Article no.: ZB 8182
How do I start the boost mode?
- Switch on the grill and turn the knob until this [Symbol] shows up.
- Press the knob shortly to confirm the boost mode. Turn again to set the desired temperature, also confirm by pressing briefly.
- The illuminated ring pulsates red if the appliance heats up. As soon as the chosen temperature is reached, the light stops pulsating and is red.
- The grill mode can also be selected on the smartphone via the mySeverin app.
How do I set the timer on my SEVO?
- With the help of the timer, your grilling times can be supervised. The timer can be set up for one minute to 23 h 59 min. After the time has passed, signal tones sound and the heating element remains switched on.
- Turn the knob until this symbol [Symbol] lights up.
- Press the knob briefly and set up the hours by turning the knob.
- Press the knob again and set up the minutes.
- Confirm this set up by pressing the knob again. The colon starts pulsating and after the time has passed you hear a signal tone.
- To get back in the stand-by mode, press the knob for two seconds.
- Alternatively, set the timer to 0:00 and return to stand-by mode by pressing briefly.
- If the heating is switched off after the timer has been set, the unit switches to sleep mode 5 minutes after the last entry, i.e. the timer is switched off.
- If the timer is set while the heating is already off, it runs until the selected time. After expiration of this time the grill switches to sleep mode.
- The grill mode can also be set on the smartphone via the mySeverin App.
How do I select the desired grill mode on my SEVO?
- Turn the control knob to select the grill mode and press briefly to confirm.
Indirect grilling 80-200 °C
Normal grilling: 80-350 °C
BoostZone: 330-500 °C (only with an open lid) - The grill mode can also be set on the smartphone via the mySeverin App.
How do I set a grill temperature?
- Turn the control knob to select the grill mode and press briefly to confirm.
Indirect grilling 80-200 °C
Normal grilling: 80-350 °C
BoostZone: 330-500 °C (only with an open lid) - Turn the knob again to select the desired temperature. Confirm by pressing briefly.
- The light ring flashes = the appliance is heating up.
- The light ring lights up = temperature is reached.
- The grill mode can also be set on the smartphone via the mySeverin App.
Error correction
The grill mode can also be set on the smartphone via the mySeverin App.
Your grill is connected to the mySeverin App via Wi-Fi. Make sure that the Wi-Fi connection of your SEVO is stable. For example, if the grill is at the very edge of your Wi-Fi network, the connection may be interrupted. In this case, a different location or, for example, a Wi-Fi amplifier can help.
The boost function of my SEVO does not work. What could be the reason for this?
The “Boost” grill mode is not selected. Please change the grill mode from “Normal” or “Indirect” to “Boost”. This can be done directly on the appliance or via the mySeverin App.
The lid of the grill is closed. Please open the lid and raise the temperature again.
Barbecueing with the My Severin App
How can I control my SEVO Smart Control with my smartphone?
The SEVO Smart Control can be controlled by the mySeverin App via smartphone. To do this, the app can be downloaded from the Apple App Store or the android play Store.
How far am I allowed to move away from the SEVO when I operate the grill with my smartphone?
As soon as the connection between the two devices is set up, the SEVO is in your Wi-Fi network. You can now access the device without any distance limitation. For a smooth barbecue experience, please always make sure that your SEVO’s Wi-Fi connection is stable.
With which app can I control the SEVO Smart Control?
The SEVO Smart Control can be controlled by the mySeverin App via smartphone.
What is the wattage of the SEVO?
The SEVO has a power of 3000 W.
Can I convert my SEVO to a SEVO Smart Control?
Yes, the SEVO can be upgraded with the smart control element, the PG 8194 SEVO Smart Control – Upgrade Kit. Simply insert the control element with the heater into your SEVO housing and start grilling.
To which appliance does the ‘Grillmaster’ belong?
The “Grillmaster” can be used with the SEVO Smart Control.
What is the ‘Grillmaster’?
The “Grillmaster” integrated into the app leaves nothing to chance – even with the more complex barbecue dishes. With clear step-by-step instructions, it guides you through barbecue recipes such as steak, pulled pork and much more. Of course the app also sends notifications when the next preparation step has to be done or the desired cooking level is reached. This is how barbecuing is done with a guarantee of success – even for barbecue novices.
Where do I find the ‘Grillmaster’?
You can find the Grillmaster under “Recipes” in the mySeverin App.
Where do I find barbecue recipes for my SEVO?
You can find a constantly growing collection of barbecue recipes for your SEVO under “Recipes” in the mySeverin App.
How do I grill a steak on my SEVO?
Step 1
Connect the core thermometer to the Power Box. Switch on the grill, select the “Boost” grill mode directly on the appliance or in the mySeverin App, open the lid and preheat to 500 °C. (LED ring flashes red = grill is heating up / LED ring lights up red = desired target temperature has been reached, duration approx. 10 min.)
Step 2
Remove the steak from the refrigerator and insert the core thermometer into the meat.
Step 3
Place the steak on the Boost Zone (right) and sear briefly on both sides to create a nice crust (also called branding).
Step 4
Reduce the grill temperature to 100 °C and place the steak on the left side of the grill.
Step 5
Select the desired target temperature of the core thermometer directly on the grill or in the mySeverin App.
Cooking degree
Rare 47 – 52 °C
Medium – Rare 52 – 54 °C
Medium 55 – 58 °C
Medium – Well 58 – 60 °C
Well Done from 61 °C
Step 6
When the target temperature is reached, remove the steak from the grill and remove the thermometer (be careful, it is hot, wear grill gloves!) Place the steak on a board or plate and let it rest for 2 – 5 minutes. Meanwhile, turn off the grill.
Step 7
Cut the meat against the bevel and season to taste.
Enjoy your meal!